Residential Security

As simple as it often looks, the gatehouse at the entrance to your community functions as the development’s nerve center. The security officers manning the gatehouse manage a complex stream of visitors, deliveries, and resident requests.

Once assigned, Class A Security officers control entry points and patrol the grounds with vigilance and courtesy. Drawing on their experience, training and on their knowledge of the community, they document every incident and irregularity. This information is reported immediately to their supervisors and property Management in order to resolve issues and security threats as fast as possible.

Class A Security’s high rise residential security services include: high-level concierge, lobby security receptionists, doormen and parking lot security. We can supplement our human presence with technology solutions, such as electronic surveillance, biometric readers, and card access. Our services also include security alarm response services to verify alarm activity, and emergency security services. 

Our residential security services are offered in a way that reflects the community’s personality and prestige. Setting the right tone starts with assigning the right security personnel. Class A Security carefully selects and supervises our security personnel. Our training program includes on-site orientation and on-going classwork. By investing time and resources in carefully selecting and training our security officers, Class A Security can provide residential communities with a high quality service, and the continuity so essential to creating a sense of community.

Our concierge and Lobby Security program has three roles: ensuring the safety of residents, protecting property, and enhancing quality of life for the residents and their guest.

The Concierge/Lobby Security Officers are the face of your building. They monitor guest traffic, enforce residential conduct codes, and assist with receiving packages, and other personal services. They also are proactive when it comes to building maintenance. Sometimes, it’s as simple as calling a resident when a parking lot patrol officer finds a flat tire, notifying maintenance of burnt-out light bulbs in stairwells or as complex as dealing with a water leak and live safety alarms 

Our residential Security Officers are here to help you keep your building and community safe and secure. Class A Security has more than 20 years of experience providing residential security services to apartments, condos, HOA and residential communities. We understand how important it is to implement security measures that protect your residents and their property, while maintaining a high level of customer service that is appropriate for residents, visitors, and service providers.

Class A Security has established an excellent reputation in the residential security vertical market. Working with board and association members, building owners, and property managers, our security professionals will conduct a free site analysis of your property, developing a security program specific for your security needs and budget. We have a reputation of providing world class security services at a competitive pricing.